Ren Terms of Service

Last updated: 30 June 2026

These Terms of Service govern your use of the Ren app. By creating an account or using Ren, you agree to these Terms. If you do not agree, please do not use the app.


1. Description of Service

Ren is an AI-powered personal fitness coaching app that provides workout plans, meal plans, food tracking, and conversational coaching. Ren is not a medical service and does not provide medical advice. See Section 8 (Health Disclaimer) below.


2. Eligibility

You must be at least 16 years old to use Ren. By using the app, you confirm that you meet this requirement.


3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@renapp.io if you suspect unauthorised use of your account.


4. Subscriptions

4.1 Free and Premium Tiers

Ren offers a free tier with core workout logging, progress tracking, and weekly AI workout plan generation. Ren Premium unlocks unlimited access to the AI coach chat, food photo scanning, and AI meal plan generation and regeneration, for a recurring subscription fee.

4.2 Pricing and Billing

Ren Premium is currently priced at £7.99 per month. Pricing may vary by region and is displayed in the app prior to purchase.

4.3 Free Trial

New subscribers receive a 7-day free trial. Your payment method will not be charged during the trial period. Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged the subscription price.

4.4 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.

4.5 Managing and Cancelling Your Subscription

All subscriptions are billed and managed through your Apple ID. You can manage or cancel your subscription at any time in your iPhone or iPad Settings, under [Your Name] > Subscriptions. Cancelling stops future charges but does not refund the current billing period.

4.6 Refunds

Refund requests are handled by Apple in accordance with Apple's refund policies. To request a refund, visit reportaproblem.apple.com or use the "Report a Problem" option in your Apple ID purchase history.


5. Acceptable Use

You agree not to:


6. AI-Generated Content

Ren's coaching, workout plans, meal plans, and chat responses are generated using artificial intelligence. While we aim for accuracy and helpfulness, AI-generated content may occasionally be inaccurate, incomplete, or not suited to your individual circumstances. Use your own judgment, and consult a qualified professional where appropriate.


7. User Content

You retain ownership of any content you submit to Ren (such as food photos or chat messages). By submitting content, you grant us a limited licence to use it solely for the purpose of providing and improving the Ren service, as described in our Privacy Policy.


8. Health Disclaimer

Ren is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified physician or healthcare provider before beginning any new exercise or nutrition programme, particularly if you have any pre-existing health conditions, injuries, or concerns. You assume full responsibility for any risks associated with following workout or nutrition guidance provided by the app.


9. Intellectual Property

Ren and its original content, features, branding, and functionality are owned by us and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the app without our prior written consent.


10. Termination

We may suspend or terminate your access to Ren if you violate these Terms. You may stop using Ren and delete your account at any time by contacting support@renapp.io.


11. Disclaimers and Limitation of Liability

Ren is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the app, including but not limited to injury resulting from following workout or nutrition guidance.


12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email. Continued use of Ren after changes take effect constitutes acceptance of the updated Terms.


13. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.


14. Contact Us

support@renapp.io